Reckon Accounts Plus 2020 - the PDF converter will not work. whole program uninstalled - reinstalle

Krissy Harris
Member Posts: 1 Novice Member

Reckon Accounting Plus 2020 - The pdf converter will not work. I have uninstalled, reinstalled, wiped everything off my computer, done the same again. It works for about 5 minutes - then crashes again with error code 30 and printer not activated. Please help
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Same issue. Reckon support not very helpful0
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Kevin, what's you're secret?
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Well if you have a solution to this printing issue I'd love to hear it! we're getting a similar error accross multiple clients. (error code 60)0
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We've tried removing and readding the converter using the install.exe in the install directory (results in same issue). Copying QBWPR32.dll from a 2015 version of reckon (Reckon fails to open after this) and deleting qbprint.qbp and WPR.ini from the all users/Program Data folders.0
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We as in myself and another tech. We're pulling at straws mate. Trying any fix we could find, Reckon have not been helpful in finding a resolution. Installation directory is set to full control for everyone.0
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I don't believe it's an issue with outlook, trying to print to the converter in word produces the same error code.
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