Delete/adjust a payrun

Emma_10848062
Emma_10848062 Member Posts: 4 ✭
edited September 2020 in Reckon One
I am using ReckonOne. I have a pay run that includes a payment to an employee that didn't actually work, and therefore entered in error. I would like to edit the payrun, or if that's not possible, delete the payrun and recreate it. However, if I click "undo pay run" it says, "This journal is linked to another transaction. You cannot delete a journal that is linked to a debtor/creditor transaction."

Comments

  • Stacey Geary
    Stacey Geary Member Posts: 3 ✭
    edited September 2020
    You need to go into make payment (under money out) and delete the payments there first and then you can undo the payrun.
  • Emma_10848062
    Emma_10848062 Member Posts: 4 ✭
    edited September 2020
    Thanks for your reply. I have deleted all of the payments but I'm still getting the same error message. I thought maybe I'd missed one of the payments, but when I check the bank account (and go to reconcile) all of the payments are missing (as expected).
  • Emma_10848062
    Emma_10848062 Member Posts: 4 ✭
    edited September 2020
    Maybe the super payments need deleting too?
  • Emma_10848062
    Emma_10848062 Member Posts: 4 ✭
    edited September 2020
    Yes, that seems to have worked! Thanks.

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