Reckon Accounts Hosted API Time Out Errors
I have an integration set up using the Reckon Accounts Hosted API that has been running mostly smoothly for the past year or so.
In the last couple of days I have been frequently getting query time out errors when trying to perform requests. Notably with CustomerQueryRq using the following qbxml pattern:
This error will typically occur repeatedly for periods of up to an hour before suddenly clearing up.
Is there a common cause for these periods of poor response times? And is there anything I can do from an API perspective to improve performance?