Password to access Quicken Personal 2020
I have the above application installed on my PC and have been a Quicken/Reckon user for over 20 years.
My licence is due for renewal on Oct 26. I have paid for the renewal on Oct 21.
I have been away for a week and on return, tried to access the app on my PC to be advised that the password was not correct. It is correct. I checked upper lower case etc.
On Thu8rsday last, I rang Tech Support in Sydney and was advised to get on to the Community pages as he couldn’t help.
I tried many combinations of trying to describe the issue and drew blanks all round.
Can you help me please as I can’t access the application?
Comments
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Hi @Mike
Can you take a screenshot of the message on-screen where its asking you to enter a password and post it here please.
Is this message appearing as soon as you launch the software or when you attempt to open your file?
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I just went back into the App to get the message as you requested. I entered the password and, success, I got access.
I'm guessing it had something to do with the fact that I'd just renewed my licence, albeit a week ago, and something got out of kilter.
Seems to be ok now.
Thanks for your response.
Mike
1
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