I am having trouble printing an invoice, the error message below appears and I am unable to cancel or close the invoice down - does anyone have any ideas of what I am to do?
Have you tried a different browser? Or maybe a different PDF program
I cannot log out, disconnect or close this invoice down, it is frozen. I am going to disconnect and give it an hour and see if I can log back on.
Hi Lee-Anne,
I'd recommend taking a look to see if there's a window or prompt that may have opened in the background and is awaiting action. Press ALT and PageUp to bring any windows in the background to the foreground.
Hi Rav, thank you, this is what appeared when I did that
Thanks for your help, all sorted now.
How did you fix it? Might help someone else
Used the control panel and logged off the remote session and started over again.
Always a good thing to try with most issues
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