Invoice Logo

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Qldqulityhay
Qldqulityhay Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

Hi!

Since rolling over to HOSTED last week our Business Logo has disappeared from our Invoices?? Any ideas as to why or how to bring back the Logo?!?!

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  • Acctd4
    Acctd4 Accredited Partner Posts: 4,032 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    On Reckon's server (the Q Drive where your files are) the Images folder is automatically re-created so you just need to "Upload" your logo to it then you can add in back onto the template again. 

    (At the moment, it's looking in that folder & it's empty until you add the logo there again) 

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,378 Reckon Community Manager Community Manager
    edited December 2020

    Just adding to Shaz's reply above. There's some more info on how to upload/download files to & from Reckon Accounts Hosted in the help guide & video below.

    https://help.reckon.com/article/1oorzsp8ae-kba-5594-uploading-or-downloading-the-files-to-and-from-reckon-accounts-hosted


    https://www.youtube.com/watch?v=uK7eOPHkZck


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