LOGGIN OUT
Good Morning
I am finding, if i don't use the Reckon site for a certain time, no less than 10 mins. the computer logs me out; during the day i need to go to other screens for work and i am having to log off through control panel and re-log in .... is there something i can do to stop this happening..
Comments
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Hi Anita,
Are you getting logged out of the file itself that you're working on or is it the Hosted launch page that is timing out?
Do you have any power saving/accessibility settings active eg. automatic sleep/standby mode after a period of inactivity, screensaver etc?
Which browser are you using with Hosted when this occurs? Does the same thing happen on a different browser, just as a test?
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Thanks Rav, i have tested on another browser and same thing happens; Hosted is timing out!
where would i locate the power saving/accessibility on the computer; not quite sure what you mean>
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