New Employee number error - Reckon desktop


Hi Reckon community,
My first time posting a question here. Our organisation has 4 employees since Single Touch Payroll started. So, the employee numbers are 1 till 4. I am now trying to add a new employee and using Employee Number 5, but the system is not allowing me to add this new employee. I keep getting a pop up window with message: "You must enter a unique Employee number for this employee." I click OK and next pop up window has message: "Warning: Automation error". Not sure what to do next, as I do need to add this new employee regardless of whether there is an employee number or not. I tried number 6, but it also has the same message. I can't get past this stage to actually add the new employee into Reckon under Employee Centre.
Comments
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H Grace
It's telling you that those numbers have already been used so it sounds like they may be assigned to inactive Employees.
When assigning a new Employee a number, I always check the Employee Details report (which I have modified to include/exclude columns - inc adding the Employee Number - & memorised)
If you open the Employee Contact List report (under Reports dropdown menu > List) , you can click on "Modify Report" & - on the Display tab - add/remove applicable columns incl Employee No. there. If you also select Employee No. under "Sort by" & "Sort in" Ascending order, you can see the last number used every time.
IMPORTANT: On the Filters tab, ensure, you have All selected for Active Status !
You can re-order/remove the columns on screen also as well as give the report a relevant title too 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hi Shaz,
Thanks for your comment. It's helpful as I have now found that Report you mention, but the strange thing is that the system has allowed me to number employees with the same numbers, as I had not realised that past employees who have resigned had the same employee number as the ones I have as 1-4, so there is now double up of some employee numbers in the system. Wondery why the system allowed that earlier but now it's not.
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Before STP, the Employee Number field was voluntary but because it’s mapped to flow through in STP submissions, it needs to be unique now.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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