How do I tell if my Reckon Hosted file is live?

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Kaye
Kaye Member Posts: 4 ✭
in Accounts Hosted

The red toolbox is showing at the top RH corner of the screen, and I log in via the Reckon portal, but when I tried to share my file with my accountant, there is no file to share, and when I rang support, they say that my file is not live.

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  • Zappy
    Zappy Accredited Partner Posts: 5,340 Accredited Partner Accredited Partner
    Answer ✓
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    If you can sign in to your file, it is live. Call me I'll fix this 0407744914

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