Reckon Hosted very slow since update

loypur

Hi All

Is anybody experiencing a very slow Hosted after the 2021 rollover. It is not my speed, I have 86mb upload and 37mb download. I cam watch movies all day long.

Regards

Danny

Rav

Hi @loypur

There are definitely a very high number of users on the network at this time of year and we've increased the number of hosts to accommodate the higher load. New hosts are added automatically to the server farm if any one of them reaches capacity.

That's one element of it but the other can be your file as well. Do you usually perform maintenance on your file quite regularly? I'm going to link a couple of resources below which have some really good info on keeping your file in tip top shape so that you're getting the best performance out of it.

https://help.reckon.com/article/87mkjxf1fa-how-to-reset-a-tlg-file

https://help.reckon.com/article/raxkcjai2w-kba-3793-how-to-improve-the-performance-of-your-qbi-company-file