Cancel Registration within Reckon Portal for GovConnect STP

Inga
Inga Member Posts: 8 Reckoner Reckoner
in Accounts Hosted

Is it possible to delete a registration of an entity in Reckon Portal for GovConnect STP - Its been set up under the incorrect log in. No STP submissions have been processed on the registration. Thank you for your assistance

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,615 Reckon Community Manager Community Manager

    HI @Inga

    If there haven't been any submissions sent to the ATO then we can delete the registration you've created in GovConnect.

    Can I grab the ABN please and I'll take a look

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Inga
    Inga Member Posts: 8 Reckoner Reckoner

    Hi Rav

    Thank you

    I've replied to the Reckon Support email with the details - let me know if you need any further information .

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,615 Reckon Community Manager Community Manager

    Hi @Inga

    The ABN has been deleted from GovConnect now with immediate effect. It can be re-registered to GovConnect under the correct account.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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