Error 6177,0 - Reckon Hosted

Stephanie_10324139
Stephanie_10324139 Member Posts: 8 Novice Member Novice Member
in Accounts Hosted

Hi guys,

Today, we have this error message - Error 6177,0. I have gone through the suggestions on how to fix it, the main one being to rename the file as my original is damaged somehow?

My issue is, it says to hover over 'companyfile'.qbw.nd - but I don't have a .nd file - only the qbw file that I can find and it says, DO NOT howver over 'companyfile'.qbw which is your company file.

Am I missing a step?

Technical help is only Monday to Friday and we were hoping to get some work done over the weekend.

Thanks!

Steph

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  • Stephanie_10324139
    Stephanie_10324139 Member Posts: 8 Novice Member Novice Member

    Massive SHOUT OUT to Zappy who helped me with this! Took time out of his WEEKEND to work through this with me and in the end, didn't need to call reckon support on Monday morning! Thanks heaps!

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,615 Reckon Community Manager Community Manager

    Awesome to hear, great stuff @Zappy 👍️

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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