Reckon Accounts Personal Plus 2021

JeanInnes
JeanInnes Member Posts: 2 Novice Member Novice Member

Hi there - I've renewed my license on this product, but haven't received an installation key. I am CONTINUALLY frustrated at how outdated this registration / licencing process is. Anyone got any tips on how I can get this to work - or do I just wait for Monday & then ring the helpdesk.

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    You will find it at your members site, need a hand call me

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • JeanInnes
    JeanInnes Member Posts: 2 Novice Member Novice Member

    Thanks so much for the response. I've got everything working now. I find this whole 'annual update' process very old fashioned.

    I'd be keen if anyone knows how to move away from this desktop tool. In general, I like the tool itself, and I've used it for years, but the clunky update process & the ability to only update my finances on one device are a little frustrating. I want to collate transactions from multiple personal accounts to basically manage spending/budgeting. Any recommendations would be appreciated :)

  • Peter Jenke
    Peter Jenke Member Posts: 37 Reckoner Reckoner

    Good evening, Gerry.

    I paid my renewal (for about the 25th+ time) a week or so back, but there was no update shown as available, only the 2021. Having seen the post above, I tried again and the 2022 annual Licence is apparently available but with this message: "There is no download link for this product, Please contact Reckon on 1800 732 566." In view of Jean's post above, I found this confusing. Any light? I should say that I have had update issues in the past, a pity because I love the product.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    I just had a look at your members site and you are correct re the 2022, as far as i know there is none yet available so why this is showing is a mystery to me as well, i will asked Reckon in the morning.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Peter Jenke
    Peter Jenke Member Posts: 37 Reckoner Reckoner

    Hi Gerry. Just checking to see if you had any response from Reckon as to the availability of the 2022 update - or whether there will even be one.

    Regards

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    Yep. towards the end of this month

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    Just been told now 27th

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com