One Step Update

My One Step Update does not work. When pressed the circle goes around ad infinitum.

Does anyone have a solution?


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,072 Community Manager Community Manager


    Start with the basics first, do you have an active internet connection? When was the last time it successfully updated share prices?

    In the first instance, close the software, ensure that its processes are shut down via the 'Task Manager' and the reopen it and try again. Does it work?

    If not, reboot your PC and then retry. Does it work after this?

    If there's still no joy after that, try to run an update using the Investing menu option:

    Investing > Online Activities > Download Quotes

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,147 Personal Range Expert Personal Range Expert

    If you wish to call me I will log in and have a look.

    Gerry 0418907140 

    [email protected]