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mail log in fail
Hi Rekon, i am trying to email an invoice, which i have not done before, but after creating the invoice i am getting the message 'mail log in fail', what does this mean? where am i supposed to log in?
Comments
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Are you using Reckon Accounts Hosted (which this thread has been created under) OR a desktop based software such as Reckon Accounts Premier, Enterprise etc?
If you're using a desktop Reckon software, have you setup the email settings in your preferences as yet?
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Have you also entered the client’s email address in their contact details
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Hi, i have reckon home and business 2021, and have windows 10 on a new computer, but it is giving this reply when i am tryign to email the invoice. i have set up thier name and details in customer address book
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If i could save the invoice to a pdf or jpeg would be another option but i cannot do this either. how to bill customers?
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If you have a pdf printer software, I use pdf995, you can print the invoice to this and create a pdf file and save on your computer and then email. Tiny pdf is another one, this work around might help until the problem is solved.
‘if you need a hand I’m happy to help 0415940843. But someone may have a more direct solution instead of a work around
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