Hours available as of date not changing every pay

Lorri Neal
Lorri Neal Member Posts: 8
edited October 2021 in Reckon Accounts (Desktop)

I have added 2 new employees since we upgraded to RA Enterprise 2021 in June. The leave hours available as of the latest paydate has not changed-it's still showing the original employment date. The hours have been accruing, it's just the date that hasn't changed on both employees. Payroll is done weekly so the date should be as of 19/10/21

Thanks in advance


  • Acctd4
    Acctd4 Accredited Partner Posts: 3,189 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited October 2021

    Hi Lorri

    Do you "Verify" your Company File regularly? (Click on File along top toolbar > Utilities > Verify Data)

    This checks if there is any data damage or corruption issues behind the scenes eg broken or defragmented connections etc & should be done regularly to ensure your data is stable & intact.

    Run the Verify ... then Rebuild your Company File three times (Rebuild ... is in the same section underneath the Verify ...) For some reason doing it THREE times solves a LOT of issues ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]


    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)