Single Touch Payroll double up recording (Reckon Accounts to MYOB)

Milpara

Hello, I was treasurer for a small network and responsible for payroll during my time. The books were handed over mid year, (I was using Reckon Accounts, the new treasurer was using MYOB). We have been advised by our employee that her Gross Income recorded with the ATO is significantly in excess of the actual Gross Income paid and believe there has been a double up of the STP recorded (both Reckon Accounts and MYOB).

How do we reconcile this record?

Can this be done via Reckon Accounts ?

if so, how?

Reckon Accounts is not being used for recording financial transactions any more, and all transactions have been migrated to MYOB. Can I simply delete all of the wages records and then create an EOFY upload for the STP? Any guidance would be appreciated.

Rav

Hi @Milpara

Have you confirmed that there has been a double up in balances via STP for this employee? ie. have verified this through the ATO Business Portal?

To remove any and all balances for employees via STP, you can do so by creating a nil balance STP report and sending through to the ATO. I'll link a guide for this below however I'd highly recommend that you confirm that this what you're needing to do as it will wipe out all balances for the financial year.

https://help.reckon.com/article/bza3n41wfo-kba-5767-how-to-submit-a-nil-stp-submission-to-the-ato-using-reckon-accounts-desktop-hosted