Recons wont let me send invoices

EvacQld

Hi,

Reconds wont allow me to send invoices.

Displays message saying

"The email service you selected to use currently cannot be reached."

What do I need to do?

Ian

Rav

Hi Ian

Can I just confirm that you are using the Reckon One service which you've created this post under OR some other Reckon software eg. Reckon Accounts Business (desktop) or Reckon Accounts Hosted etc?

EvacQld

Hi Rav,

I have accounts plus 2016

Rav

Thanks for that.

I'm going to like a couple of help guides below, the first is for the specific error message you've mentioned in your opening post and the latter is another useful one for reference.

I'd highly recommend reviewing the info in the guides and giving the steps a go, it should solve the problem for you.

https://help.reckon.com/article/c19brko9dx-kba-5616-webmail-failing-to-send-email-from-reckon-accounts-business

https://help.reckon.com/article/70w29tn6zd-kba-5401-sending-emails-via-webmail-from-reckon-accounts-business-2016-does-not-complete