How do I get into my accounts? The new Reckon Premier:Accountant Edition 2022 has been installed

Options
Cheryl Medley
Cheryl Medley Member Posts: 104 ✭
in Reckon Accounts (Desktop)

I have just uploaded the new Reckon Accounts Premier: Accountants Edition 2022 with help from our IT people but I can't open any files. I know there are more steps but since this is once a year thing, I have forgotten. Cheers

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    Options

    Hi @Cheryl Medley

    Where are your files usually saved?

    What is the process you're going through to try and locate them? ie. do you have a specific folder on your PC that your .QBW files are usually saved to?

    If its a local destination on your PC then you could open the Windows Search and type in .qbw and Windows will search your PC for files with that file type in its name and will also show the folder/destination that its in.

    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

Categories