Cannot now access Reckon Home and Business 2016

ewright

I had to have a new hard drive put into my computer. Now i cannot access my Reckon Home and business 2016 even though it was transferred to the new hard drive. I tried calling Reckon but did not receive any help. When i tried to access the program I was told that I had a new computer and would have to buy a new program, it is not a new computer.

GerryWinter

Has to be reinstalled the correct way download it from your members site.

Rav

Hi @ewright

The help guide linked below relates to the error message "This does not appear to be the same computer your copy of Reckon Accounts was originally installed on" and will step you through how to resolve it -

https://help.reckon.com/article/ct3bu3taqd-kba-3791-error-this-does-not-appear-to-be-the-same-computer-your-copy-of-reckon-accounts-was-originally