My STP submissions have been rejected by the ATO

Nicole_10863492
Nicole_10863492 Member Posts: 1 Novice Member Novice Member
edited January 3 in Reckon Payroll

It says the value provided to identify the receiving party is not recognised, or a request has been made for a service not offered by the receiving party. How do i fix this please

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi Nicole,

    That error usually means an issue with the ATO's SBR2 service at the time of your submission. I'd recommend sending through the submission again.

    Merry Christmas & Happy New Year everyone! 🎅🎆

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