Costs by Job Report Inaccurate

FionaB
FionaB Member Posts: 4 Novice Member Novice Member

Hi - I have a supplier invoice which is correctly allocated to the customer in Reckon Hosted, but when I run a costs by job report, this particular invoice doesn't show on the report - any suggestions as to why this might be happening?

Thanks

Fiona

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Sounds like you might be viewing the job costs report on a cash basis. Try changing it to Accrual instead ☺️

  • FionaB
    FionaB Member Posts: 4 Novice Member Novice Member

    Definitely running the report under accruals - all other supplier invoices are listed, there is just one in particular which is missing.

    Thanks :-)

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    OK - In that case, check the filters on the report - It may not be picking up all Items/Accounts/Jobs etc.

  • FionaB
    FionaB Member Posts: 4 Novice Member Novice Member

    Hi Shaz

    Thank you - I have checked and changed some of the filter settings and it appears that everything is now where it should be!! Thank you so much πŸ™‚