Internet Explorer app expiry

Lyndel Small
Lyndel Small Member Posts: 5 Reckoner Reckoner
in Accounts Hosted

I have just read that the internet Explorer app is being made redundant! Do Reckon have a plan in place for this change as Accounts Hosted opens this platform to lodge the STP file to the ATO in Australia?

Answers

  • Bruce
    Bruce Member Posts: 442 Professional Partner Professional Partner
    edited June 2022

    deleted - see new post below

  • Unknown
    Unknown
    This content has been removed.
  • Bruce
    Bruce Member Posts: 442 Professional Partner Professional Partner
    edited June 2022

    Sorry @Lyndel Small , I've just re-read your original post. I hadn't realised that when exporting the STP file we were taken to Internet Explorer.

    So, please ignore my previous response - I will be very interested to see what @Rav has to say

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager
    edited June 2022

    Hi @Lyndel Small & everyone

    I've just checked in with our dev team and they've done some work in relation to this already. You'll be able to continue using Hosted and launching the Reckon Portal for your STP submissions within the software itself as you currently are now.

  • Lyndel Small
    Lyndel Small Member Posts: 5 Reckoner Reckoner

    Hi @Rav & everyone

    Does your answer mean that Reckon will be 'redirecting' this process to another browser - if so which browser and will it be an upgrade process or done remotely?

    Also, while we are discussing electronic lodgments, i would like to know if Reckon are ever going to reinstate the ATO BAS lodgment facility that it previously had as part of the program, but now does not work regardless of the 'Lodge now" button. I believe when i queried this they told me that the ATO wouldn't allow them to use Explorer to do this..... Seems the program is going backwards.... :(

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager
    edited June 2022

    Does your answer mean that Reckon will be 'redirecting' this process to another browser - if so which browser and will it be an upgrade process or done remotely?

    There are no changes, you will continue to use the same process as you currently are now. Separately, the option to use the Reckon Portal/GovConnect outside of Hosted has always been available and is an option as well ie. opening https://portal.reckon.com/ in any browser of your choosing and uploading STP .json file to GovConnect that way.


    Also, while we are discussing electronic lodgments, i would like to know if Reckon are ever going to reinstate the ATO BAS lodgment facility that it previously had as part of the program, but now does not work regardless of the 'Lodge now" button.

    There aren't any plans on picking up this project at this stage unfortunately. The majority of our focus in the near term is on Single Touch Payroll Phase 2 for all of our payroll-capable software/services.

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