Licence Payment URGENT

RaeyofHope
RaeyofHope Member Posts: 2 Novice Member Novice Member
in Reckon Accounts (Desktop)

Hello Fellow Members,

I look after the accounts for a small charity with very small funding which no longer can afford the licence fees to Quickbooks. We use Quickbooks to issue Deductible Gift Receipts to our sponsors and to keep track of bank accounts; that is all as there are no overheads as we can't afford it.

my question is can we use Quickbooks without a licence? if we don't pay the next due, will we be locked out of the program?

Cheers

Claudia🤔

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    @RaeyofHope

    Hi Claudia,

    By Quickbooks you mean Reckon Accounts, correct? If you're on an annual licence and it lapses the software will switch to read-only mode which means you'll still have access to existing data and be able to run/print reports etc but it won't allow new data to be entered.

    I'd definitely recommend getting in touch with our Customer Service team on 1800 732 566 so our team can take a look into this and have a chat about any potential options with you.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • RaeyofHope
    RaeyofHope Member Posts: 2 Novice Member Novice Member

    Hi Rav,

    Thank you for your prompt reply and help; we appreciate it!

    I will contact the Customer Services Team.

    All the best

    Claudia

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