🚨 STP SUBMISSION PROCESSING DELAYS 🚨


Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.

Reverse invoice

Jenjen
Jenjen Member Posts: 2 ✭
in Reckon One

Hi Team,

I have created an invoice and applied the payment for the invoice.

Is there any way that I can reverse this invoice not just create the credit note?

The payment applied a few months ago but now I need to change the item so the price will be changed as well.

Appreciated your help


Jennifer

Comments

  • Rav
    Rav Administrator Posts: 13,241 Community Manager Community Manager

    Hi @Jenjen

    Have you tried unlinking the existing payment from the invoice and then making whatever changes you wish to do on the invoice?

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