Re Error message on importing Items list

Suesoulsby
Suesoulsby Member Posts: 2 Novice Member Novice Member
in Reckon Accounts (Desktop)

I am receiving error message "The Taxable setting in tax code NCG has been changed. This can not be imported".


The client's inventory is approx 14999 long, I have tried bringing the list in with and without editing to remove hidden items. The above enter message received without making changes to list.

The client file is not a clean one and been experience issues with Reckon POS to Reckon Premier over the last few weeks file size 555000

Has anyone ever experienced this problem before - help requested as I need to put new file in on the 1/7

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @Suesoulsby

    While I don't have a great deal of familiarity with this, I did find a help guide referencing that specific error message which contains info on how solve it. Linked below

    https://help.reckon.com/article/um762xdzix-kba-3957-error-the-taxable-setting-in-tax-code-ncg-or-gst-has-been-changed-this-can-not-be-imported


    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Suesoulsby
    Suesoulsby Member Posts: 2 Novice Member Novice Member

    Hi Rav

    I have traced it to the client using the say NCG could when they should have used GST tax code

    However, after hours of repairing codes removing inactive items and checking 13K plus items. It still fail to import correctly. I am now attempting in batchs of 500 checking all issues. Could you put the 1st of July on hold for me please. !!😕

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