How to correct the gross pay amount at EOY in Reckon Payroll App

Yumi
Yumi Member Posts: 9 Novice Member Novice Member
edited January 3 in Reckon Payroll

Hi,

I have been submitted STP at every payrun correctly through year, but the amount of total gross pay appears different (i.e. less amount) on EOFY Report for one of employee. Please advise me how to correct the total amount gross pay amount?

Regards,

Yumi

Comments

  • swakhlu01 .
    swakhlu01 . Member Posts: 482 Reckon Star Reckon Star
    edited July 2022

    @Yumi Normally if EOFY report showed higher earnings than the sum of the Payruns then it could be due to initial YTD payments. But in your case if the total earning amount in EOFY is lower then it is very odd.

    If you know the exact differences then before running the EOFY payrun you could adjust the Initial YTD figures for the employee. But you need to check by mistake during the year you have not submitted an update payrun that could have caused the difference.

    https://help.reckon.com/article/uz5x44p19d-reckon-payroll-app-adding-employees#initial_ytd

  • Yumi
    Yumi Member Posts: 9 Novice Member Novice Member

    Thank you for your response.

    I have checked all payruns and they were all submitted correctly, but total earnings in EOFY is lower. The total of PAYGW and Super are both matched with the sum of all payruns.

    I noticed there is an error in one of earning items, ie with Ordinary (SAT rate) has set Tax applicable as "Tax free" instead of "Gross payments". This might be an issue in initial settings... if this is the case, I might have to adjust and re-submit all payruns where the diff/error occured.

    Could you please advise if I could adjust figures in lump sum instead of adjusting/re-submitting individual payruns through year.

    Thank you.

    Yumi

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @Yumi

    I noticed there is an error in one of earning items, ie with Ordinary (SAT rate) has set Tax applicable as "Tax free" instead of "Gross payments".

    Yes this will be the cause of your situation. Only tax applicable earnings will be submitted to the ATO for STP. Can I just clarify though, is this a custom earnings item you've created?

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Yumi
    Yumi Member Posts: 9 Novice Member Novice Member

    Yes, I have initially created multiple earning items with different hourly rate (e.g. Weekly, Sat, Sun, PH etc) for casual employees.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Right ok. I think the easiest way for you to get things up to date is to add the missing earnings amount due to the incorrect earnings item to the employee's initial YTD in their profile.

    Ensure that you use a tax applicable earnings item such as the default Ordinary earnings item and date it in the previous financial year. If you have existing balances showing in the initial YTD section ensure that you ADD the missing earnings balance to any earnings that have already been entered for initial YTD.

    I've created a generic screen recording below which outlines how to access the initial YTD area and enter balances when there is nothing listed but its just an example and yours will likely look different.

    After you've updated this, create a new end of financial year finalisation and it will show the updated balances.


    Let me know if you have any questions.


    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Yumi
    Yumi Member Posts: 9 Novice Member Novice Member

    Hi Rav,

    Thank you for your great support!

    Regards,

    Yumi