Error code INCDTLS.000381

Clifford Davis

I am getting this error in an individual tax return for 2022, the figures have been brought through from the trust that is linked.

How do I fix this

Acctd4

Hi Clifford

You've posted your question in the Reckon Accounts (Desktop) category but I think you're actually referring to tax return software ?

This forum doesn't have that info but I did a quick Google search for you & it appears it's related to missing $0 fields at Item 13:

CMN.ATO.INCDTLS.000381 / CMN.ATO.INCDTLS.000384 / CMN.ATO.GEN.XML04

These validation errors are associated with the item 13 worksheet. You need to complete the two fields for the relevant income category by entering $0 in the empty field, refer to examples below.

For example - CMN.ATO.INCDTLS.000381 validation error:

When reporting an amount for distributions from trusts then you need to complete the following fields:

(1) Managed investment scheme field, and

(2) Other income, and

(3) Type.

Michael Briffa

Hi,

I have a few trusts distributions with the same error see below

Error - Non-primary production net income from trusts amount details are incomplete (CMN.ATO.INCDTLS.000381)

I have put in $0.00 in the available fields but it still does not work. Any fixes of suggestions ?

Thanks in advance

Michael

Rav

Hi @Michael Briffa

If you're using a tax return software such as Practice Management or Elite, please give the their technical support team a call on 1300 277 787 and a technician will be able to assist.