Super

Barb_10864165
Barb_10864165 Member Posts: 1 ✭
in Reckon Payroll App & Web

When I do my weekly payruns, the super is not calculating at all, can anyone help me please?

Barb

Comments

  • swakhlu01 .
    swakhlu01 . Member Posts: 485 Payroll App Expert Payroll App Expert

    @Barb could be several reasons - some that come to mind are assuming the weekly payruns are for the current FY 2022-23.

    1) the employee is under 18 years and may not have reached the 30 hours work limit for super deduction.

    2) you have chosen a customised Earnings amount where the super calculation is disabled.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,092 Community Manager Community Manager

    Hi Barb

    As @swakhlu01 . has mentioned above also, I'd recommend checking whether the pay item you're using has been configured to calculate super.

    This is particularly important if you're using a custom pay item and/or a pay item that has not been setup as Ordinary Time Earnings.

    To check your pay items go into Settings ➡ Earning items ➡ Select the earnings item from the list ➡ Confirm whether super has been selected to calculate on the pay item.

    Example screenshot below.

    image.png


    Reckon Logo - Signature.png

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