Log in
Hi, When I put my Log in details in App it says it has sent me a 6 digit code to my mobile but I am not receiving it. The mobile is correct and I have always received the code but not this time for some reason
Comments
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Hi @Colvin
Try switching your phone to flight mode for about 20-30 seconds. This will disconnect your phone from the mobile network. Turn flight mode off and your phone will be forced to poll your network provider and any pending messages should come through. Hopefully that brings through the MFA code as well.
Let me know how you get on.
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Hi Rav, no that did not work I'm afraid. Any other options?
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Hmm that's strange. Sorry to ask the basic but do you have sufficient mobile coverage where you are at the moment? Are your other text messages coming through ok as well?
🎉 Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.
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