STP Full File Replacement Previous Year

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tianco
tianco Member Posts: 4

Hi All,

I am trying to do a full file replacement, which goes well until I have to select which file to replace and I can only see the last 5, and I need to replace one from months ago that has an error in it, see below. Any tips on what I am doing wrong. I have logged into GovConnect from a web browser, to see if it was the "in software" viewing error, but no same result. I simply cannot scroll through the dates. Any assistance greatly appreciated.


Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
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    Hi @tianco

    Full File Replacement should only be used to replace the last successful submission only. The reason there are 5 submissions to choose from in the list is to cover in the event that any of the last submission(s) have been rejected.

    There's more info on how/when to use a Full File Replacement in the help guide below -


    Just something to note, Single Touch Payroll is reported on a Year to Date basis only, so if your latest pay event submission has been successful, then your YTD balances are already up to date.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • tianco
    tianco Member Posts: 4
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    Hi Rav,

    That is what I thought, but there are two employees who were accidentally used in a payrun, then removed and the year finalised. However the ATO are saying they have unfinalised payroll summaries and the accountant is telling me to do a file replacement to fix it.... 🤷‍♀️ So I have now have no idea how to fix it.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,408 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    " ... two employees who were accidentally used in a payrun, then removed and the year finalised ..."

    What do you mean by "used" ? Were Paycheques created for them ? Were they included in that finalisation ?

    Click on the Detail link - in the GovConnect portal - for that STP submission line (it will be the submission with $ 0.00s) to look at that original finalisation file to determine if they were included or not.

    The finalisation "confirms" the totals for every employee PAID in that financial year, therefore this ALSO includes employees who are no longer current/have left (Just like if you were manually issuing the old Payment Summaries, you would still need to do this for prior employees within that FY)

    If these 2 employees WEREN'T paid, you would have Paycheques in your program that would have thrown out your account reconciliation so - IF that's the case - they would need to be deleted first, then you simply create & export/submit the Finalise Year file again for 2021/2022.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • tianco
    tianco Member Posts: 4
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    Hi Shaz,

    That is exactly what I have done, but our Accountant is telling me that the ATO are showing to unfinalised payroll summaries for 2 employees who weren't actually paid and those paycheques removed to finalise the year. They do not appear in the finalisation submitted to the ATO. They were actually removed long before the year was finalised.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,408 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited October 2022
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    The accountant wouldn't be able to see 2 of your employee's individual records unless he is their tax agent!? Were they paid at any time between 01/07/21 - 30/06/22 though ? If so, they need to be included in the finalisation in order to "confirm" their FY totals !

    If they were NOT paid at all during the FY, the accountant/tax agent can just disregard those STP submissions. Successful submissions - even incorrect ones - are unable to be deleted. (Note: This is an ATO audit trail requirement, not a 'Reckon thing' !)

    Only finalised STP submissions prefill in the Tax Agent or myGov portals so unfinalised ones can be disregarded/ignored. Your accountant should be aware of this so you need to let him know those 2 are incorrect if that's the case.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • tianco
    tianco Member Posts: 4
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    Thank you Shaz, Yes the employees tax agent is ours (small country town, all good).