Reckon Financial Statement - Map Exchange Gain/Loss

Does anybody know how to map the exchange gain/loss account? It does not appear on the accounts I can map and when I run the report it keeps telling me that there is one unmapped account. Not sure why it is not pulling through to be mapped.
Thank you
Answers
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Hi @Taylor
Try changing the leaning direction of the SLASH character.
From "Exchange Gain/Loss"
To "Exchange Gain\Loss"
or just rename it to "Exchange Gain or Loss"
See if that makes a difference for you.
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
0 -
Did the suggestion work for you?
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
0 -
It appears if I had to make this account a sub account of another account in order for the error to no longer appear.
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The previous recommendation.
a) Try changing the leaning direction of the SLASH character.
From "Exchange Gain/Loss" to "Exchange Gain\Loss"
/ to \
b) Rename the account, removing the slash character to "Exchange Gain or Loss"
To assist other users who may be similarly affected, can you confirm whether you had created a new parent account, then set the "Exchange Gain/Loss" account as its child (sub-account)?
Which best matches what you had done which work?
a) New Parent Account Name:Exchange Gain/Loss
b) New Parent Account Name:Exchange Gain\Loss
c) New Parent Account Name:Exchange Gain or Loss
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
0
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