Staff member left - STP

System

This discussion was created from comments split from: STP Sharing.

Burnbaby

Hi, Our main Admin person who was registered for our company STP reporting has now left the business and we are unable to contact them to get access to their log in details for STP. Hence, we are not able to share to allow another employee to upload STP.

How do we get around this issue?

Rav

Hi @Burnbaby

A potential option is to transfer the ownership of the existing STP entity from the current account its in to a new account that you setup. You'll need to have a chat with our Support team to kick this off as there are some security requirements around this including a signed statutory declaration.

Once the transfer of ownership is completed, the STP entity will be removed from the existing account and live exclusively in the receiving party's account from that point forward.