Home & Business 2022

trishrouse1
trishrouse1 Member Posts: 2 ✭
edited November 2022 in Personal Plus and Home & Business

After pc virus infection I had to restore from the previous day's backup disk. Since then Reckon refused to open and I had to contact support to get a new download (Reckon Accounts Home & Business 2022). Now I can open Reckon and all my accounts are there with the correct totals but there is NOT ONE SiNGLE transaction!

As I have been using Quicken for over 25 years I am devastated and do not know what to do or to find the latest data backup!! I am 76 years old.


PLEASE HELP !!!!

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Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,770 Community Manager Community Manager

    Hi @trishrouse1

    Have you opened the correct file? ie. do your files have a similar naming convention and may have resulted in the incorrect file being selected/opened?

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  • trishrouse1
    trishrouse1 Member Posts: 2 ✭

    Thanks so much Gerry Winter - fantastic job! You have really saved my bacon!

    So grateful!

    Trish Rouse

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