Home & Business 2022

trishrouse1
trishrouse1 Member Posts: 2 Novice Member Novice Member
edited November 2022 in Personal Plus and Home & Business

After pc virus infection I had to restore from the previous day's backup disk. Since then Reckon refused to open and I had to contact support to get a new download (Reckon Accounts Home & Business 2022). Now I can open Reckon and all my accounts are there with the correct totals but there is NOT ONE SiNGLE transaction!

As I have been using Quicken for over 25 years I am devastated and do not know what to do or to find the latest data backup!! I am 76 years old.


PLEASE HELP !!!!

Best Answer

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert
    Answer ✓

    Give me a call and i will sort it for you

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @trishrouse1

    Have you opened the correct file? ie. do your files have a similar naming convention and may have resulted in the incorrect file being selected/opened?

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • trishrouse1
    trishrouse1 Member Posts: 2 Novice Member Novice Member

    Thanks so much Gerry Winter - fantastic job! You have really saved my bacon!

    So grateful!

    Trish Rouse

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