Bank Feeds - "Fast Coding"

Con_7304454
Con_7304454 Member Posts: 17 Reckoner Reckoner
in Accounts Hosted

I was wondering if I am the only person that has ongoing syncing issues with "Fast Coding"? I am doing my banking as I do each morning, and at least once a week the syncing seems to take forever. I have been sitting for about 20 minutes and the syncing is sitting on 0%, see screenshot below.

image.png

Can someone please address this as my patience is running thin.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager

    Hi Con

    I haven't heard of any wider issues affecting the feed in Fast Coding. When you have a chance I'd recommend giving our technical support team a call on 1300 799 150 so we can have one of our technicians take a look and assist you.

  • Con_7304454
    Con_7304454 Member Posts: 17 Reckoner Reckoner

    Thanks Rav, I will do that now.

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