Hi, when I create a new pay run, the tax total is incorrect and I try to change but it won’t le

yummy
yummy Member Posts: 8 ✭
in Reckon Payroll App & Web

H,

when I create a new pay run, the tax total is incorrect and I try to change but it won’t allow me change the total.

normally I can go and change the total but as from 14th December it won’t allow me to change.

can anyone help?

thanks

Answers

  • gvsecuritydoors
    gvsecuritydoors Member Posts: 2 ✭

    This has been an issue for the last month.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,079 Community Manager Community Manager

    Hi @yummy

    Is the tax total actually calculating incorrectly OR is it a case of you manually wanting to change the amount of tax?

    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    Reckon Logo - Signature.png
  • yummy
    yummy Member Posts: 8 ✭

    I’m looking to edit the amount for Set to tax scale.

    thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,079 Community Manager Community Manager

    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    Reckon Logo - Signature.png
  • yummy
    yummy Member Posts: 8 ✭

    I’m looking to edit the tax amount for set tax scale, but it won’t allow me to edit! Do you know why it won’t allow me to edit?

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,079 Community Manager Community Manager

    @yummy

    Can you please provide an answer to the question I've asked previously. I'll paste it again below -

    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    Reckon Logo - Signature.png

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