Hi, when I create a new pay run, the tax total is incorrect and I try to change but it won’t le

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yummy
yummy Member Posts: 8 ✭
edited January 3 in Reckon Payroll 🚀

H,

when I create a new pay run, the tax total is incorrect and I try to change but it won’t allow me change the total.

normally I can go and change the total but as from 14th December it won’t allow me to change.

can anyone help?

thanks

Answers

  • gvsecuritydoors
    gvsecuritydoors Member Posts: 2 ✭
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    This has been an issue for the last month.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
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    Hi @yummy

    Is the tax total actually calculating incorrectly OR is it a case of you manually wanting to change the amount of tax?

    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • yummy
    yummy Member Posts: 8 ✭
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    I’m looking to edit the amount for Set to tax scale.

    thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
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    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • yummy
    yummy Member Posts: 8 ✭
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    I’m looking to edit the tax amount for set tax scale, but it won’t allow me to edit! Do you know why it won’t allow me to edit?

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,427 Community Manager Community Manager
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    @yummy

    Can you please provide an answer to the question I've asked previously. I'll paste it again below -

    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

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