Hi, when I create a new pay run, the tax total is incorrect and I try to change but it won’t le

yummy
yummy Member Posts: 8 Novice Member Novice Member
edited January 3 in Reckon Payroll

H,

when I create a new pay run, the tax total is incorrect and I try to change but it won’t allow me change the total.

normally I can go and change the total but as from 14th December it won’t allow me to change.

can anyone help?

thanks

Answers

  • gvsecuritydoors
    gvsecuritydoors Member Posts: 2 Novice Member Novice Member

    This has been an issue for the last month.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @yummy

    Is the tax total actually calculating incorrectly OR is it a case of you manually wanting to change the amount of tax?

    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • yummy
    yummy Member Posts: 8 Novice Member Novice Member

    I’m looking to edit the amount for Set to tax scale.

    thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • yummy
    yummy Member Posts: 8 Novice Member Novice Member

    I’m looking to edit the tax amount for set tax scale, but it won’t allow me to edit! Do you know why it won’t allow me to edit?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    @yummy

    Can you please provide an answer to the question I've asked previously. I'll paste it again below -

    Are the employees you're looking to edit the tax amount for set to tax scale 2: tax free threshold claimed?

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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