win.dat files

Laura Hart

When sending emails from inside Reckon (payslips, remittance advices, invoices), my system sends them as a win.dat file which can't be opened by the receiver instead of a pdf.

Does anyone know how I stop this from happening please?

Rav

Hi Laura

I'd recommend checking out the help guide linked below as it contains info on steps to potentially minimise it occurring -

https://help.reckon.com/article/o7oay2hswx-kba-2055-winmail-dat-rather-than-invoice-or-statement-attachment-is-received-by-some-email-recipients

Laura Hart

Thanks Rav, much appreciated.