Has anyone experienced an issue in respect to share transactions being randomly duplicated?
HazelR
Member Posts: 1 ✭
Recently Reckon claimed we had insufficient shares to sell. In over 20 years of using the software this has never happened before. Tracing all transactions back revealed that a sale 10 years had been deducted twice. However this duplicate transaction is not recorded. The drop down list of holdings did not balance with the total shares as recorded by Reckon, which had the correct balance. But on recording a sale it claimed we had insufficient shares.
An audit identified 2 similar situations.
0
Categories
- All Categories
- 6.7K Accounts Hosted
- 6K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 137 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 939 Reckon Payroll App & Web
- 21 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 952 Payroll Premier
- 120 Payroll Premier upgrade to Reckon Payroll ⤴️
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community