Migration

Adrian Connolly

Hi

I have recently followed the instructions for the migration of a file, of imputing the Reckon Data Migration  team

I had no difficulty in registering the custom conversion team, but am having difficulty inputting the Standard conversion team

I enter the required email address reckon_support@odyssey-resources.com at step 1. And receive the message

Incompatible user reckon_support@odyssey-resources.com

Please help in resolving the issue

thanks

Rav

Hi Adrian,

I'll add a step by step guide below that outlines the process on sharing your book with Migration team for both Standard & Custom conversions.

Note, the details you need to enter are slightly different based on the converstion type being requested -

https://help.reckon.com/article/cownlg2o2e-how-to-share-your-reckon-one-book-with-the-reckon-data-migration-team

Datarec_ReckonLtd

Hi @Adrian Connolly

The Data Migration Team would be in touch with you.

For this type of issue, it is recommended that you contact them directly.

Adrian Connolly

Thanks

I have done so