Migration
Hi
I have recently followed the instructions for the migration of a file, of imputing the Reckon Data Migration team
I had no difficulty in registering the custom conversion team, but am having difficulty inputting the Standard conversion team
I enter the required email address reckon_support@odyssey-resources.com at step 1. And receive the message
Incompatible user reckon_support@odyssey-resources.com
Please help in resolving the issue
thanks
Comments
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Hi Adrian,
I'll add a step by step guide below that outlines the process on sharing your book with Migration team for both Standard & Custom conversions.
Note, the details you need to enter are slightly different based on the converstion type being requested -
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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The Data Migration Team would be in touch with you.
For this type of issue, it is recommended that you contact them directly.
Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
Data Services Tip - Try this first before requesting a data service
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Thanks
I have done so
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