Archived Employees - STP Phase 2

System
System Member Posts: 225 Moderator Moderator
in Reckon Payroll App & Web
This discussion was created from comments split from: Frequently Asked Questions - Payroll App Basic plan is retiring.

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  • Selina_10231251
    Selina_10231251 Member Posts: 26 ✭

    Hi Rav,

    I am having problem to switch to STP Phase 2 because some of my staffs had left the job and their names still in the Archived. It won’t let me to deleted them and I couldn’t switch to STP Phase 2

    Kind Regards,

    Selina

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,096 Community Manager Community Manager

    Hi @Selina

    When completing the STP Phase 2 Ready Checklist, it will present all employees to complete, including those that are archived.

    From what I understand, this is due to the potential scenario of a former employee being reinstated and it then causing complexities with incomplete information being present in their profile.

    With that said, our dev team have heard the feedback from customers around this and are looking to make changes very soon where you'll only be required complete active employees only.


    However, I wouldn't let this deter, or delay you from completing the checklist and getting yourself ready for STP Phase 2.

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