Software upgrade

I have Reckon Personal Plus 2021 software running on my Windows 10 desk top computer.

Each year at this time I pay my registration fee and the Licence information changes from this year to the next year. When I opened my software it is still showing the old expiry date. I was told that I have to upgrade the software to 2023 version. Do I have to upgrade the software?

I would like to keep the 2021 version and just have the registration date changed.

I am always afraid to change my software due to a bad experience I had when I upgraded the software a few years ago.


Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @Eslyn Goulding

    Each version is its own software installation so in order to upgrade, you will need to follow the steps in the Installation & Upgrade Guide which I'll link below -


    Merry Christmas & Happy New Year everyone! πŸŽ…πŸŽ†

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    You dont have to upgrade though it is advisable and if you wish i can do it for you for free as long as you are on the subscription, just call me.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com