Software upgrade

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I have Reckon Personal Plus 2021 software running on my Windows 10 desk top computer.

Each year at this time I pay my registration fee and the Licence information changes from this year to the next year. When I opened my software it is still showing the old expiry date. I was told that I have to upgrade the software to 2023 version. Do I have to upgrade the software?

I would like to keep the 2021 version and just have the registration date changed.

I am always afraid to change my software due to a bad experience I had when I upgraded the software a few years ago.


Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,720 Community Manager Community Manager
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    Hi @Eslyn Goulding

    Each version is its own software installation so in order to upgrade, you will need to follow the steps in the Installation & Upgrade Guide which I'll link below -


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,275 Personal Range Expert Personal Range Expert
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    You dont have to upgrade though it is advisable and if you wish i can do it for you for free as long as you are on the subscription, just call me.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com