How to resolve "Script Error" for Accounts Home & Business 2022

pwgillin
pwgillin Member Posts: 3 ✭
in Personal Plus and Home & Business

Upon selecting the Help drop down menu and then Product and Customer Support I am greeted with "Script Error" which must be cleared before I am able to do anything else on my computer.

Best Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,085 Community Manager Community Manager
    Answer ✓

    Hi @pwgillin

    The page that the 'Product and Customer Support' menu option is pointing to is the one I'll link below which should load without issue when opened externally -

    https://www.reckon.com/au/support/


    I've reported the script error message to our product dev team.

    Reckon Logo - Signature.png
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,148 Personal Range Expert Personal Range Expert
    edited June 20 Answer ✓

    Does this happen only on that page?

    I just checked again and it happens on mine as well, Rav's link is the same as whats behind that error message.

    Gerry 0418907140 

    [email protected]

Answers

  • pwgillin
    pwgillin Member Posts: 3 ✭

    Hi Gerry,

    Because it takes many clears for the Script Error it is only on the "Product and Customer Support" link so far.


    Thank you

  • pwgillin
    pwgillin Member Posts: 3 ✭

    Thanks. I have saved Rav's link as a favourite but it is untidy for this to occur from within the program.

    Ta

    Peter

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