Tax Incorrectly Calculated

659441
659441 Member Posts: 9

Hello,

Just about to do my first pay run for the financial year using the new system and I have 1 employee out of 13 that is having an extra $80 in Tax taken from their pay.

Nothing has been changed and I have gone through their Master file to see if anything has been added (i.e.: student loan, extra tax etc.) and it is the same as it has always been and as everyone else's is.

I can manually change it to the correct amount but it won't save it as a default.

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager

    Hi @659441

    You've created this post under two different Reckon software; Reckon Accounts Hosted (this one) and Reckon One (this). Can you please confirm which software you're using ie. which does this query apply to?


    Also, can you please provide a breakdown of how the pay run has been constructed for this particular employee and the tax settings you've entered in their profile.

  • 659441
    659441 Member Posts: 9

    Apologies, I accidently posted to Reckon One. I am on Hosted

  • 659441
    659441 Member Posts: 9

    The Employee is a Closely-Held-Employee, entitled to Wages and 4 different allowances. Super as normal, no Salary sacrifice, no student loan or tax debt. Earns the same as another employee but is not being taxed the same.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,187 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    @659441 What Tax Scale code have you allocated them & have you entered the additional tax in their record ?:


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • 659441
    659441 Member Posts: 9

    Carried through from the previous years, nothing is entered in the tax scale nor is any extra tax added to deduct

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,187 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    It may have just been auto filling based on previous entries then.

    If the tax is manually determined, it should have 8-No TaxC selected with the specific amount or % entered as per above.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • 659441
    659441 Member Posts: 9

    No, he's never had that amount taken in tax previously. Last week's pay 28/6 was the same as this week's with tax calculated at $539 to deduct - other than single dollar additions to allowances in the new financial year, this week it wants to deduct $620.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,187 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Ah I see! 🤦 So you're saying it's suddenly just randomly deducting an additional $ 80 ?

    Check the configurations on those Allowances & also on the PAYG Tax & Super - it sounds like something has been inadvertently selected/de-selected. This can occur when new Payroll Items are added as the system doesn't also update the selections/links on existing ones.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • 659441
    659441 Member Posts: 9
    edited July 4

    Thank you for that, but wouldn't the software also do the same for the other employees with the same payroll items, yet those are ok? It is definitely a glitch that I can see.

    His ONLY difference is being a closely held employee. I did change it to SAW to try it but nothing improved.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,187 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    It's difficult to say without seeing it - Has the other employee got a Tax Code assigned ? If so, then they may not be affected (or may be affected differently)

    There will definitely be something that's unique to this particular Employee - either in his record or in his Paycheque.

    Are you able to upload a screenshot/snip of his Federal Taxes tab & applicable Paycheque ? (You can black out any identifying info)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)