Tax Incorrectly Calculated
Hello,
Just about to do my first pay run for the financial year using the new system and I have 1 employee out of 13 that is having an extra $80 in Tax taken from their pay.
Nothing has been changed and I have gone through their Master file to see if anything has been added (i.e.: student loan, extra tax etc.) and it is the same as it has always been and as everyone else's is.
I can manually change it to the correct amount but it won't save it as a default.
Answers
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Hi @659441
You've created this post under two different Reckon software; Reckon Accounts Hosted (this one) and Reckon One (this). Can you please confirm which software you're using ie. which does this query apply to?
Also, can you please provide a breakdown of how the pay run has been constructed for this particular employee and the tax settings you've entered in their profile.
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Apologies, I accidently posted to Reckon One. I am on Hosted
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The Employee is a Closely-Held-Employee, entitled to Wages and 4 different allowances. Super as normal, no Salary sacrifice, no student loan or tax debt. Earns the same as another employee but is not being taxed the same.
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@659441 What Tax Scale code have you allocated them & have you entered the additional tax in their record ?:
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Carried through from the previous years, nothing is entered in the tax scale nor is any extra tax added to deduct
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It may have just been auto filling based on previous entries then.
If the tax is manually determined, it should have 8-No TaxC selected with the specific amount or % entered as per above.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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No, he's never had that amount taken in tax previously. Last week's pay 28/6 was the same as this week's with tax calculated at $539 to deduct - other than single dollar additions to allowances in the new financial year, this week it wants to deduct $620.
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Ah I see! π€¦ So you're saying it's suddenly just randomly deducting an additional $ 80 ?
Check the configurations on those Allowances & also on the PAYG Tax & Super - it sounds like something has been inadvertently selected/de-selected. This can occur when new Payroll Items are added as the system doesn't also update the selections/links on existing ones.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Thank you for that, but wouldn't the software also do the same for the other employees with the same payroll items, yet those are ok? It is definitely a glitch that I can see.
His ONLY difference is being a closely held employee. I did change it to SAW to try it but nothing improved.
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It's difficult to say without seeing it - Has the other employee got a Tax Code assigned ? If so, then they may not be affected (or may be affected differently)
There will definitely be something that's unique to this particular Employee - either in his record or in his Paycheque.
Are you able to upload a screenshot/snip of his Federal Taxes tab & applicable Paycheque ? (You can black out any identifying info)
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hello :-) I have an employee with the exact same issue - new employee set up in July 2024 and for some reason reckon is deducting an extra $39 PAYG. total pay is $1064 PAYG should be 164, but reckon keeps insisting it should be $203. Absolutely no reason! We keep having to manually adjust each pay run. Employee tax set up screen shot below:
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Hi @Sharlien
It sounds like one (or more) of your Payroll Items are incorrectly configured, often a Super Payroll Item (or another non-taxable component) may have been inadvertently ticked for PAYG Tax.
Are there any Payroll Items used only on this employee ?
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Thank you! PAYGI tax was ticked on for this employees particular super, I've fixed it up and will report back to the bookkeeper what the problem was. Thanks very much!! :-)
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Great to hear @Sharlien ! ππ»ππ»βΊοΈ
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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