Error: where an income stream collection is present, PAYGW amount must be provided

robin_10608213
robin_10608213 Member Posts: 14 Reckoner Reckoner
edited January 2024 in Reckon Payroll

Error with submitting EOFY

Answers

  • robin_10608213
    robin_10608213 Member Posts: 14 Reckoner Reckoner
    edited July 2023

    error, not being able to lodge EOFY

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,615 Reckon Community Manager Community Manager

    Hi Robin

    The first thing to check in relation to this is the setup of your pay runs and/or employee information, specifically any initial YTD balances that have been entered. As a first step, check the following -

    1. Any pay runs where an employee has been included but contains 0 values.
    2. Check for any initial YTD entries where there is 0 only entered.

    If there is anything entered like this then there should be some value against PAYG as well.


    Let me know how you get on.

    Merry Christmas & Happy New Year everyone! 🎅🎆

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