Access to Reports when subscription ceases

Ian McDougall
Ian McDougall Member Posts: 6 Novice Member Novice Member
in Reckon One

Good Afternoon,

Our various businesses (4) that use Reckon One have now been sold and we will shortly have no further use for Reckon One, which we only used for Payroll anyway, General ledger was on another system.

My question is, "do we have access to any reports from Recon One once our subscription ceases"? We have run our final pays and downloaded information for the June 23 BAS but what if for some reason we need to go back through reports at a later date.

Advice would be appreciated.


Regards,

Ian McDougall

Best Answer

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    Answer ✓

    Hi @Ian McDougall

    Once the subscription to your Reckon One book is cancelled, your book will switch over to read-only status for (I believe) a period of 7 years unless you opt to delete the account outright at any point.

    Once the book is in read-only mode, you can still access, view and print any reports that you have access to.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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