MFA setting

Options
Syscogent
Syscogent Member Posts: 11

Reckon One

When I'm logging in as our admin account, it's asking me to do MFA and I only have text option. Where could I set Google Authenticator for the account?

Tagged:

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,006 Community Manager Community Manager
    Options

    Hi @Syscogent

    If you already have MFA setup on your account with the SMS option then you'll need to revoke that existing MFA first. You can do this by following the steps in our help guide HERE.

    Once its been revoked, the next time you login to the Reckon Portal - https://portal.reckon.com/ you'll be asked to setup MFA again where you can select the option to do so via authenticator app.

    Example screenshot below -


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Syscogent
    Syscogent Member Posts: 11
    Options

    Thanks.

    All worked well