Pay item "Annual Leave" is Inactive- no option to activate

dave
dave Member Posts: 14 Novice Member Novice Member
in Reckon Payroll

Hi, just upgraded Reckon One Payroll to STP2. An employee is transitioning from casual to part time, so need Annual Leave & Personal Leave to be activated.

But there is no option to activate Annual Leave. The 3 dots on the right hand side are missing for Annual Leave and Personal Leave.

How can the 2 leave items be activated?

reckon.jpg


Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,576 Reckon Community Manager Community Manager

    Hey Dave

    Thanks for raising, that looks really odd. I'm assuming it stays that way if you logout of Reckon Payroll and then go back in?

    Do you have any other employees who have the annual and personal leave item assigned to them?

  • dave
    dave Member Posts: 14 Novice Member Novice Member

    Yep it says that way after logging out. All employees are casual, so no leave item assigned as yet

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,576 Reckon Community Manager Community Manager

    Hey @dave

    image.png


    Can you please try creating NEW annual leave and personal leave items by selecting the Create Pay Item button on the Settings ➡️ Pay Items screen


    You'll need to give them a slightly different name to those existing inactive annual & personal leave items eg. 'Annual Leave 1' or 'Annual Leave Item'




    Add in the other criteria for the leave items, below is a screenshot of the default Annual Leave item from my own test book just as an example.

    image.png


    Once you've created them, assign it to the respective employee in their profile.

    Hopefully that gets you moving but let me know how you get on.

Categories