Emailing payslips

bella_10864825

I am unable to email payslips to my employees today as the system freezes up and the message says going online sending form 1 of 5 but it doesn't progress. I have tried shutting down and signing back in but no luck.

Kris_Williams

I would wait and try either tonight or tomorrow, have you tried a different browser?

Rav

Hi @bella_10864825

There might be a prompt or window open in the background that is awaiting action. Try pressing Alt and Page Down or Alt and Page Up buttons to bring any windows in the background to the foreground.

bella_10864825

https://community.reckon.com/discussion/comment/20639974#Comment_20639974

Thanks Kris it seems to have righted itself overnight.

bella_10864825

https://community.reckon.com/discussion/comment/20639988#Comment_20639988

Thanks Rav it all ok now.