Annual and Personal Leave Rates

TonySmith
TonySmith Member Posts: 20 ✭

Hi,

I have had to put through personal and annual leave this morning on the new payroll system and noticed that the rates are not pulling through, I have to manually enter them. Is there any reason for this have I got to do something in the set up, I had a quick look and couldn't find anything.


Kind Regards

Jo

Answers

  • klaura
    klaura Reckon Staff Posts: 67 Reckon Staff

    Hi TonySmith,

    The Base rate on the employee's card might not be established, which would explain why the annual leave rate is empty.Β Navigate to Employee> Pay>Edit to configure this.Β 

    Enter the Base rate next. This will serve as the default for calculating Annual Leave.



  • TonySmith
    TonySmith Member Posts: 20 ✭

    Hi Klaura,

    That was empty but why hasn't it pulled that information through as the ordinary hours rate is in there and that calculated the ordinary pay.

    Regards

    Jo

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,207 Community Manager Community Manager

    Hi Jo

    There is currently a known issue with the base rate specified in the employee's Pay Setup pulling through when adding leave and overtime items in the pay run. More info here - Known issues & fixes - Reckon Payroll upgrade


    Once our team have got this fixed up, when adding a leave item it will use the base rate that is specified in the employee Pay Setup that @klaura has outlined above πŸ™‚

    To learn more about how to use the Pay Setup feature, check out short how-to video here - Using the Pay Setup in Reckon Payroll to make your pay runs super easy! πŸ“‚


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,207 Community Manager Community Manager

    Hi @TonySmith

    Just wanted to loop back to let you know the issue that prevented the base rate listed in the employee's Pay Setup coming through to leave or overtime items has been fixed.


    For info on how to use the Pay Setup feature in Reckon Payroll check out this article - Using the Pay Setup in Reckon Payroll to make your pay runs super easy! πŸ“‚


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • TonySmith
    TonySmith Member Posts: 20 ✭

    Hi Rav,

    I read your reply and the same thing happened in a client file today.


    Kind Regards


    Jo